When meeting with prospective clients who have not used an owner’s representative on previous real estate and construction projects, we are often asked, without being asked directly, “what is the point of hiring you?” We understand that to some, at first glance, an owner’s rep might seem like an additional consultant added to a construction project with so many consultants. However, while all vendors on a given construction project have an important role and expertise to bring to the table, an owner’s rep provides two critical services during a real estate and construction project:


To Look Out for Your Best Interests

When compiling project teams, we always compile high-quality, expert teams in whom we have confidence to execute our client’s needs to the best of their abilities. Still, the fact of the matter is that some consultants have conflicting interests: design trends, design integrity, portfolios, the desire to work for landlords, commission dollars, their next project, and of course, their bottom line. It is important that you have an industry expert on your team who has only one vested interest in your project: your project goals and objectives. An owner’s representative’s only job is to ensure all project consultants are aligned with your project goals and objectives. Your owner’s rep will oversee each consultant with your schedule, budget and project priorities in mind.


To Save You Time and Money

While this can be hard to quantify at times, a critical aspect of the role of an owner’s representative is to look for opportunities where schedule and budget can be saved. In practice, this involves negotiating with landlords to make sure that all repairs and renovations are adequately covered, identifying cost savings solutions like selling used furniture to a variety of contacts rather than disposing of it, proactively reviewing all drawings to make sure that common change order items are included in preliminary construction documents and many, many more careful reviews conducted by industry experts. Additionally, having an owner’s rep on your team means that your project will be closely managed while you can continue with your daily responsibilities and not get side-tracked by your construction project. This ensures that efficiency is not lost in any area of the business while the project is underway.

Katie Craven
Katie Craven is Marketing, Communication and Brand Manager at Watchdog Real Estate Project Managers, a real-estate consulting firm that provides owner’s representation and project management services. More about Watchdog Real Estate Project Managers as well as additional blog posts can be found here.
Free E-Book
Lorem ipsum dolor sit amet, consectetur adipisicing elit

Ask a Project Manager

Questions? We're here for you.